Terms / Privacy | Waely Services

At ProCare (accessible from https://www.procareclean.com), the privacy of our visitors is a top priority. This Privacy Policy outlines the types of information we collect and how we use and protect it. If you have questions or need more information about our Privacy Policy, please don’t hesitate to contact us. This Privacy Policy applies only to information collected through our website and is valid for visitors with regards to the data they share and/or that ProCare collects. It does not apply to information collected offline or through other channels.

Consent

By using our website, you consent to our Privacy Policy and agree to its terms.

Information We Collect

You may be asked to provide personal information when contacting us or requesting services. This could include your name, company name, email address, phone number, and any details you choose to share through a form or message.

When you register or request a quote, we may collect additional details such as your address, the type of services you're interested in, and any notes related to your facility or preferences.

How We Use Your Information

We use the information we collect in a variety of ways, including to:

Provide, manage, and maintain our website and services
Improve and personalize your experience with ProCare
Understand how users interact with our website
Develop new features, offerings, or service updates
Communicate with you for customer service, marketing, and updates
Send promotional or service-related emails
Detect and prevent fraudulent activity

Log Files

Like many websites, ProCare uses log files to track website traffic and activity. These files log details such as IP addresses, browser types, Internet Service Providers (ISPs), date/time stamps, referring pages, and clicks. This data is not linked to any personally identifiable information and is used purely for website analytics and system administration.

Cookies and Tracking Technologies

ProCare uses cookies to store user preferences and enhance your experience on our site. These cookies may track pages you visit or how you interact with content. This information helps us customize your visit and improve website performance.

For general information about cookies, please see “What Are Cookies” on Cookie Consent.

Third-Party Partners and Advertisers

We may work with third-party service providers or advertisers who use technologies such as cookies or JavaScript to personalize content and ads. These third parties may collect certain information (like IP addresses or browser types) directly through your browser when interacting with our website.

Please note that ProCare has no control over the cookies used by these third-party partners. We encourage you to review their respective privacy policies for more information on their practices.

Third-Party Privacy Policies

This Privacy Policy does not apply to other websites or advertisers. If you follow links to external sites or work with partners through our services, we recommend reviewing their individual privacy policies for a complete understanding of how your data is handled.

CCPA Privacy Rights (California Residents)

If you are a California resident, you have the right to:

Request that we disclose the types and specifics of personal data we collect
Request deletion of your personal data
Opt-out of the sale of your personal information (note: ProCare does not sell personal data)

To exercise any of these rights, please contact us. We will respond within 30 days.

GDPR Data Protection Rights (EU Residents)

If you are located in the European Economic Area (EEA), you are entitled to the following rights under the GDPR:

The right to access, update, or delete your data
The right to correct any inaccurate or incomplete data
The right to restrict or object to data processing
The right to request data portability
The right to withdraw consent at any time

To request any of the above, please contact us. We will respond within one month.

Children’s Privacy

Protecting the privacy of young users is important to us. ProCare does not knowingly collect any personal information from children under the age of 13. If you believe your child has provided personal data on our website, please contact us immediately and we will work to promptly remove such information from our records.

If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out to us through our contact page or by email at info@waelyservices.com.